Customer Support:

Privacy Policy

YOMA is committed to protecting the privacy of all visitors to our website, and as part of our commitment to privacy, we make this privacy statement.

Your privacy is important to us. Please read this privacy policy to learn about the information that YOMA collects from you and how we use that information.

By accessing and/or using these web pages of YOMA, at the URL/domain name ("website"), you, as a user of this website, hereby accept and agree to abide by our Privacy Policy. If you do not agree, please discontinue your use of our website.

Regarding the handling of personal information handled by businesses and the personal information of employees, etc., we will protect personal information by complying with laws and regulations regarding the handling of personal information, guidelines, and other standards set by the government.



    When acquiring and using personal information, the Company will identify the purpose of use in advance and will not handle personal information beyond the scope necessary to achieve the specified purpose of use (non-purpose use). Besides, based on the Personal Information Protection Act, we will announce the purpose of use in advance and take appropriate management measures to prevent unauthorized use. In the unlikely event that the purpose of the use is changed or the purpose of the use is changed, the consent of the customer shall be obtained in advance. We do not use the information for new purposes.

    We use your personal information for the following purposes:

    ・ Information about our products and services

    ・ Information on events such as sales and exhibitions from our company

    ・ Survey, analysis, and planning for improvement and improvement of products and services provided by the Company

    ・ Implement customer satisfaction surveys to improve and improve our products and services

    ・ Contact and inquiries to our recruitment activities and retirees

    ・ Request for materials to our company, contact for inquiries



      When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

      We collect Device Information using the following technologies:

      - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

      - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

      - “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

      Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

      “Text Marketing Terms and Conditions:  

      We are using a text messaging platform, which is subject to the following terms and conditions. By opting in for our text marketing and notifications, you agree to these terms and conditions.

      By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.

      Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with an office in Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.

      If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.

      For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above."

      When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.



        The Company will not provide the acquired personal information to third parties except with the consent of the individual and unless otherwise required by law. In some cases, the Company may outsource the handling of personal information held in such cases. In such a case, select a contractor who has taken sufficient measures to protect personal information, and conduct necessary and appropriate supervision. In the following cases, personal information may be provided to third parties.

        1)When we are requested to provide information based on legal procedures.

        2)When it is necessary to protect the life, health, property, or other interests of a third party, and it is difficult to obtain the consent of the person.

        3)When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.

        4)When there is a need to cooperate with a national organization or local public entity or a person entrusted by it to carry out the affairs specified by laws and regulations, and with the consent of the person when there is a risk of causing trouble.



          Providing personal information to us is up to you, and you could choose to not provide it. However, in that case, you may not be able to receive some services provided by the Company. You can request us to disclose the personal information you provided to us.

          Besides, you can request the correction of your personal information if it is incorrect, and you can request the deletion of the information if there is a problem with our management and operation.



            We take organizational, human, physical, and technical security measures to properly manage the acquired personal information, and work to prevent and correct the leakage, loss, or damage to personal information.

            We will maintain internal rules and manuals, establish a personal information protection system, and protect, maintain, manage and appropriately handle customer's personal data.



              The Company shall be requested by the person who received the request for disclosure, correction, or suspension of the use of the acquired personal information, or received a complaint or consultation regarding the handling thereof. After checking the contents, we will immediately investigate the facts, etc. of the contents, and respond sincerely within a reasonable period.



                As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

                 You can opt out of targeted advertising by using the links below:

                - Facebook:

                - Google:

                - Bing:


                 Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:


                8.DO NOT TRACK

                  Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


                  9.DATA RETENTION

                    When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.



                      We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.



                        The Site is not intended for individuals under the age of 13.


                        12.CONTACT US

                          For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at